Error al intentar formatear Fortigate 200b. (ACTUALIZADO)

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wandy
Mensajes: 2
Registrado: 29 Oct 2013, 16:26

Error al intentar formatear Fortigate 200b. (ACTUALIZADO)

Mensaje por wandy »

Saludos, el Fortigate de la empresa esta experimentando este problema luego de una interrupción eléctrica.

no avanza de:

formating boot device... (solo desplega esos tres puntos y no pasa nada)

ayuda!

DETALLE:

Enter G,F,B,I,Q,or H:
[G]: Get firmware image from TFTP server.
[F]: Format boot device.
: Boot with backup firmware and set as default.
: Configuration and information.
[Q]: Quit menu and continue to boot with default firmware.
[H]: Display this list of options.

Enter Selection [G]:

Enter G,F,B,I,Q,or H:

All data will be erased,continue:[Y/N]?
Formatting boot device... (no sigue formateando)

********************************************************************************************************
ESTO HACE CUANDO LO ENCIENDO

FortiGate-200B (17:35-11.23.2011)
Ver:04000010
Serial number:BORRADO
RAM activation
Total RAM: 1024MB
Enabling cache...Done.
Scanning PCI bus...Done.
Allocating PCI resources...Done.
Enabling PCI resources...Done.
Zeroing IRQ settings...Done.
Verifying PIRQ tables...Done.
Disabling local APIC...Done.
Boot up, boot device capacity: 3824MB.
Press any key to display configuration menu...
......

Reading boot image 1448398 bytes.
Initializing firewall...
System is starting...
EXT3-fs error (device sd(8,3)): ext3_get_inode_loc: unable to read inode block - inode=2, block=234
EXT3-fs: corrupt root inode, run e2fsck
Formatting shared data partition ... failed, status=256!
Cannot mount shared data partition.
[fs.c:897] Read from MBR of boot device '/dev/sda' failed.
EXT2-fs error (device sd(8,1)): ext2_read_inode: unable to read inode block - inode=14341, block=57604
EXT2-fs error (device sd(8,1)): read_inode_bitmap: Cannot read inode bitmap - block_group = 6, inode_bitmap = 49154
Failed to save PRNG state
open /dev/sda fail: No such device or address, maybe the disk is unavailable, check with 'fnsysctl cat /proc/partitions'.
disk_factory_make_partition(sda1) fail: cannot find /dev/sda1
disk_factory_make_partition(sda2) fail: cannot find /dev/sda2
disk_factory_make_partition(sda3) fail: cannot find /dev/sda3
Using default data disk /dev/hda: platform 200 version 4
fgtag.c - 139: Failed to open device: /dev/hda
EXT2-fs error (device sd(8,1)): ext2_read_inode: unable to read inode block - inode=14341, block=57604
EXT2-fs error (device sd(8,1)): read_inode_bitmap: Cannot read inode bitmap - block_group = 5, inode_bitmap = 41219
Abort booting!
open /dev/sda fail: No such deviEXT2-fs error (device sd(8,1)): read_inode_bitmap: Cannot read inode bitmap - block_group = 0, inode_bitmap = 259
ce or address, mEXT2-fs error (device sd(8,1)): read_inode_bitmap: Cannot read inode bitmap - block_group = 0, inode_bitmap = 259
aybe the disk is unavailable, check with 'fnsysctl cat /proc/partitions'.
disk_factory_make_partition(sda1) fai
__get_backdoor_timeout: Couldn't get shm
__set_backdoor_timeout: Couldn't get shm
[others.c:2390] get_ttree('root') failed
[others.c:2390] EXT2-fs error (device sd(8,1)): ext2_read_inode: unable to read inode block - inode=14341, block=57604
get_ttree('root') failed
[others.c:2390] get_ttree('root') failed
[others.c:2390] get_ttree('root') failed

login: open libips.so error:/data/lib/libips.so: cannot open shared object file: Input/output error
fcron_set_mgmt_vdom()-121: mgmt vd=-1 is not created yet
unzip dict file ERROR!
__read_country_map, Open dict file ERROR!
Failed to read ip country-map
__init_ip_country_dict, geoip_get_country_map return error
fcron_set_mgmt_vdom()-121: mgmt vd=-1 is not created yet
unzip dict file ERROR!
__read_country_map, Open dict file ERROR!
Failed to read ip country-map
__init_ip_country_dict, geoip_get_country_map return error
fcron_set_mgmt_vdom()-121: mgmt vd=-1 is not created yet
Using default daEXT2-fs error (device sd(8,1)): ext2_read_inode: unable to read inode block - ta disk /dev/hda: platform 200 version 4
inode=12291, block=49155
EXT2-fs error (device sd(8,1)): read_inode_bitmap: Cannot read inode bitmap - block_group = 0, inode_bitmap = 259
EXT2-fs error (device sd(8,1)): read_inode_bitmap: Cannot read inode bitmap - block_group = 0, inode_bitmap = 259
EXT2-fs error (device sd(8,1)): ext2_read_inode: unable to read inode block - inode=12, block=261
open /dev/sda fail: No such device or address, maybe the disk is unavailable, check with 'fnsysctl cat /proc/partitions'.
disk_factory_make_partition(sda1) fail: cannot find /dev/sda1
disk_factory_make_partition(sda2) fail: cannot find /dev/sda2
disk_factory_make_partition(sda3) fail: cannot find /dev/sda3
unzip dict file ERROR!
__read_country_map, Open dict file ERROR!
Failed to read ip country-map
__init_ip_country_dict, geoip_get_country_map return error
fcron_set_mgmt_vdom()-121: mgmt vd=-1 is not created yet
fcron_set_mgmt_vdom()-121: mgmt vd=-1 is not created yet
unzip dict file ERROR!
__read_country_map, Open dict file ERROR!
Failed to read ip country-map
__init_ip_country_dict, geoip_get_country_map return error
fcron_set_mgmt_vdom()-121: mgmt vd=-1 is not created yet
unzip dict file ERROR!
__read_country_map, Open dict file ERROR!
Failed to read ip country-map
__init_ip_country_dict, geoip_get_country_map return error
Using default daEXT2-fs error (device sd(8,1)): ext2_read_inode: unable to read inode block - inode=12291, block=49155
ta disk /dev/hdaEXT2-fs error (device sd(8,1)): read_inode_bitmap: Cannot read inode bitmap - block_group = 0, inode_bitmap = 259
: platform 200 vEXT2-fs error (device sd(8,1)): read_inode_bitmap: Cannot read inode bitmap - block_group = 6, inode_bitmap = 49154
ersion 4
EXT2-fs error (device sd(8,1)): read_inode_bitmap: Cannot read inode bitmap - block_group = 0, inode_bitmap = 259
EXT2-fs error (device sd(8,1)): ext2_read_inode: unable to read inode block - inode=14341, block=57604
init_nids_db: ips_so_open failed, ret=-1
failed to change to (/data/./config/)
unzip dict file ERROR!
__read_country_map, Open dict file ERROR!
Failed to read ip country-map
Failed to initilize geoip coutry map
unzip dict file ERROR!
__read_country_map, Open dict file ERROR!
Failed to read ip country-map
__init_ip_country_dict, geoip_get_country_map return error
fcron_set_mgmt_vdom()-121: mgmt vd=-1 is not created yet
fcron_set_mgmt_vdom()-121: mgmt vd=-1 is not created yet
unzip dict file ERROR!
__read_country_map, Open dict file ERROR!
Failed to read ip country-map
__init_ip_country_dict, geoip_get_country_map return error
fcron_set_mgmt_vdom()-121: mgmt vd=-1 is not created yet
unzip dict file ERROR!
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gabyrossi
Mensajes: 10898
Registrado: 30 Oct 2007, 19:47

Re: Error al intentar formatear Fortigate 200b. (ACTUALIZADO)

Mensaje por gabyrossi »

HOLA, si no te deja formatear ni nada ... ticket y RMA en support.fortinet.com

saludos
NSE 7 – Fortinet Network Security Architect
NSE 5 - Network Security Analyst
k1ara
Mensajes: 9
Registrado: 29 Sep 2016, 16:52

Re: Error al intentar formatear Fortigate 200b. (ACTUALIZADO)

Mensaje por k1ara »

me pasó algo parecido, haz un ticket RMA a Fortinet y ellos te mandarán a hacer pruebas con HQIP eso dirá exactamente que tiene tu fortigate (parece disco corrupto) y ellos te mandarán un fortigate de reemplazo.

Saludos.
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makco10
Mensajes: 1345
Registrado: 03 Jun 2011, 19:42
Ubicación: Honduras
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Re: Error al intentar formatear Fortigate 200b. (ACTUALIZADO)

Mensaje por makco10 »

Espero tengas licencia activa en el equipo!.

Exitos, nos avisas como te fue.
Defend Your Enterprise Network With Fortigate Next Generation Firewall

NSE4
NSE5
shoki666
Mensajes: 3
Registrado: 13 Ene 2017, 00:58

Re: Error al intentar formatear Fortigate 200b. (ACTUALIZADO)

Mensaje por shoki666 »

Me sucedio lo mismo con varios equipos y el RMA no ayuda tanto te sugiero probar con una versión nueva de firmware y me cuentas que tal .... de lo contrario hay que seguir con los tickets...
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makco10
Mensajes: 1345
Registrado: 03 Jun 2011, 19:42
Ubicación: Honduras
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Re: Error al intentar formatear Fortigate 200b. (ACTUALIZADO)

Mensaje por makco10 »

Si no puedes formatear la unidad ni acceder al equipo es un tema de hardware, por ende no podrías actualizar el firmware, en estos casos el RMA es la única opción recomendable a seguir.

Saludos.
Defend Your Enterprise Network With Fortigate Next Generation Firewall

NSE4
NSE5
wandy
Mensajes: 2
Registrado: 29 Oct 2013, 16:26

Re: Error al intentar formatear Fortigate 200b. (ACTUALIZADO)

Mensaje por wandy »

Disculpen la tardanza y gracias por las respuestas, hice el RMA
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makco10
Mensajes: 1345
Registrado: 03 Jun 2011, 19:42
Ubicación: Honduras
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Re: Error al intentar formatear Fortigate 200b. (ACTUALIZADO)

Mensaje por makco10 »

Excelente.

Saludos.
Defend Your Enterprise Network With Fortigate Next Generation Firewall

NSE4
NSE5
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